Privacy Policy

This privacy policy will explain how our organization uses the personal data we collect from you when you use our website https://www.sweqlink.com.
By providing us with your data, you warrant to us that you are over 13 years of age.
Sweqlink Ltd is the data controller and we are responsible for your personal data (referred to as “we”, “us” or “our” in this privacy policy).

Topics

1. HOW TO CONTACT US

Our full details are:
Full name of legal entity: Sweqlink Ltd
Email address: compliance@sweqlink.com
Registered company address: Sweqlink Ltd, Office One, 1 Coldbath Square, London, England, EC1R 5HL

2. WHAT DATA DO WE COLLECT?

We collect the following personal identification data (personal identification data is any information capable of identifying an individual. It does not include anonymised data).

Name
Email address
Phone number

3. HOW DO WE COLLECT YOUR DATA?

You directly provide us with most of the data we collect. We collect data and process data when you:

Register online or place an order for any of our products or services
Voluntarily complete a customer survey or provide feedback on any of our message boards or via email
Use or view our website via your browser’s cookies
Subscribe to any of our mailing lists

We may also receive your data indirectly from the following sources:

Purchased mailing lists from third party data suppliers where listees have consented to having their information shared

4. HOW WILL WE USE YOUR DATA?

We collect your data so that we can:

Process your order and manage your account
Email you with special offers on other products and services we think you might like
Share updates on our platform
Share content that we think will be of interest to you

If you agree, we will share your data with our partner companies so that they may offer you their products and services.
When we process your order, we may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

5. HOW DO WE STORE YOUR DATA?

We are committed to taking reasonable measures to protect the personal information we store against any unauthorised use, loss or access. This includes measures to address any suspected data breach.

We endeavour to protect your data by storing on secure servers and using technical and organisational security measures to safeguard your personal data and reduce the risk of loss, misuse, unauthorised access, disclosure and alteration. Some of the safeguards we use include firewalls and data encryption. Although we believe we have taken adequate and appropriate measures, we cannot guarantee that unauthorised access or theft will not occur. If you suspect that there may be improper use of your personal information or unauthorised access to it, please let us know immediately by sending us an email to compliance@sweqlink.com

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. When deciding what the correct time is to keep the data for we look at its amount, nature and sensitivity, potential risk of harm from unauthorised use or disclosure, the processing purposes, if these can be achieved by other means and legal requirements. For tax purposes the law requires us to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for six years after they stop being customers.

In some circumstances we may anonymise your personal data for research or statistical purposes in which case we may use this information indefinitely without further notice to you.

6. MARKETING

We would like to send you information about products and services of ours that we think you might like, as well as those of our partner companies.

If you have agreed to receive marketing, you may always opt out at a later date.

You can ask us or third parties to stop sending you marketing messages at any time by following the opt-out links on any marketing message sent to you or OR by emailing us at compliance@sweqlink.com at any time.

If you opt out of receiving marketing communications this opt-out does not apply to personal data provided as a result of other transactions, such as account registrations, purchases, etc.

7. WHAT ARE YOUR DATA PROTECTION RIGHTS?

Under data protection laws you have rights in relation to your personal data that include the right to request access, correction, erasure, restriction, transfer, to object to processing, to portability of data and (where the lawful ground of processing is consent) to withdraw consent.

You can see more about these rights at: https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/

The right to access – You have the right to request us for copies of your personal data. We may charge a fee of £10 for this service.

The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request us to complete the information you believe is incomplete.

The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to us processing your personal data, under certain conditions.

The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please email compliance@sweqlink.com

We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you.

If you are not happy with any aspect of how we collect and use your data, you have the right to complain to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would be grateful if you would contact us first if you do have a complaint, so that we can try to resolve it for you.

8. COOKIES

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.

For further information, visit https://www.allaboutcookies.org

We use cookies in a range of ways to improve your experience on our website, including understanding how you use our website.

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result. For more information about the cookies we use, please see our cookie policy.

9. THIRD-PARTY LINKS

This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

10. CHANGES TO OUR PRIVACY POLICY

We keep our privacy policy under regular review and place any updates on this web page.